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Additionally, to apply to have their personal information amended, the applicant must have previously accessed it. For example, the applicant may have:. If an individual has not had access to the information they cannot make a valid application for amendment under the IP Act. If someone applies for amendment and the decision maker decides they have not had access to the information, the decision maker could suggest they make an access application under the IP Act.

The applicant needs to provide evidence to support their claims, as the onus is on them to prove the information is inaccurate, incomplete, out of date or misleading. Processing an amendment application is very similar to processing an access application.

The agency has a 25 business day processing period to give a decision to the applicant and can request extra time before the end of the processing period. If a decision is not made in time, the principal officer of the agency is deemed to have made a decision refusing to amend the document.

See Timeframes for Access and Amendment for more information. If the agency does not hold the documents the applicant has applied to amend but they know another agency does, the application can be transferred if the other agency consents. See Transferring access applications for more information. In some circumstances an agency can refuse to deal with an amendment application. These include where:. There are several grounds 4 on which an agency can refuse to amend a document.

These include where the agency is satisfied that:. Even where an agency determines that personal information is inaccurate, incomplete, out of date, or misleading it still has the discretion to refuse to amend it. To replace words actually used by the authoring officer with the text sought by the applicant would result in a contrived document containing invented contents, essentially putting words into the mouth of the author in a manner that would distort the official historical record.

In Z18, the Commissioner discussed exercising the discretion not to amend, noting that the in making an amendment application the applicant was attempting to redress injustices he felt had occurred and rewrite several aspects of his history with the agency and the courts. Granting amendment would. It would also be an attempt to rewrite the history of the actual events An agency can also refuse to amend where the document does not form part of a functional record. Whether a document is part of a functional record is not a question of whether agency officers would access the document, but whether agency officers could access it if they had a reason to do so.

If a decision maker decides that personal information is inaccurate, incomplete, out of date or misleading, they can grant the amendment by:. When applying for amendment, the applicant must establish that their information is inaccurate, incomplete, out of date or misleading.

This means they must:. Where the applicant is applying to have their interpretation of events or issues amended, they must establish. Where the applicant contends that a simple, readily verifiable fact is wrong, they can give the agency information that demonstrates this. If the applicant provides no evidence to support their amendment application, and the decision maker has no evidence to demonstrate that the information is inaccurate, incomplete, out of date or misleading, they will generally not be able to amend the documents.

However, while the decision maker is not required to conduct a full-scale investigation into the applicant's claims, they should take reasonable steps to acquire copies of any documents that support or refute the applicant's submissions. The Information Commissioner has observed 10 that the amendment provisions are aimed at:. It is concerned that the third persons reading the personal information do not get the wrong impression….

A misleading impression is not the same as an inaccuracy, although inaccurate facts may also be misleading. Accurate facts can also give a misleading impression, either because they are incomplete or because they are written in highly specialised technical terms and made available to the general public who are unlikely to be familiar with them.

However, a failure to use precise language will not necessarily make information misleading or inaccurate as long as the information is generally consistent with the facts. Information is not out of date just because it is old. It can only be out of date where newer information makes it obsolete or no longer valid. For example, medical records often contain information which has been superseded by current events, eg that two years ago an applicant's leg was broken.

Some applicants may attempt to use an amendment application to change the outcome of other agency processes. The information about the generated secret is displayed. If the generated secret is valid for one year, it is stored in the Citrix Provisioning database and is used for power management operations. When you run the Citrix Virtual Apps and Desktops Setup Wizard again using the same hosting unit, the generated secret is valid for one day.

This secret is deleted when you complete the setup process using the setup wizard. If you cancel the setup process while the Citrix Virtual Apps and Desktops Setup Wizard is running, the generated secret is deleted.

Sign into Azure using the same credentials used to create the application. If you use different credentials, you get an error.

This process can take a significant amount of time. You can press the cancel button to abort if you think it is hung:. Once successful, the secret is shown as a set of asterisks. Click OK to continue. Select Enter the service principal credentials to use , and enter your application ID and secret. Click Test these credentials. The wizard loads a list of VMs that you can use as the template for creating target VMs. When you run the Citrix Virtual Apps and Desktops Setup Wizard for the first time using an Azure hosting unit, the credentials are stored in the Citrix Provisioning database for power management operations.

Choose a VM previously setup with the settings for the provisioned targets. If you add to an existing catalog, a drop-down list of catalogs is supplied for you to choose from. Choose the number of VMs to create and the size of the local cache disk. The machine size from the template VM, the number of vCPUs, and memory size are displayed for your information.

Select the resource group to use when creating target VMs. The resource group must exist, but you determine how the VMs are allocated to resource groups.

In the following example, there is a separate resource group for targets, making it easier to manage all targets as a group.

Searching Azure Active might take a long time, which can cause the Provisioning Console to stop responding. If the wizard stops responding and a dialog appears with the choices End Now or Cancel , click Cancel to continue with the setup operation.

Set up the information about the provisioning servers that function as login servers for the targets. If you use an IP address, click Add to display the list of configured servers:. Verify the information on the summary page, and click Finish to begin the provisioning process. An error message appears if the pre-flight check fails.

During the Citrix Virtual Apps and Desktops Wizard process, the newly created VM boots up to format the write cache disk, then shuts down. This process takes a few minutes. If the machine times out during this operation, the setup process fails. If you cannot use the Citrix Virtual Desktops Setup Wizard, then you can manually provision target VMs using the procedures outlined in this section.

Run as follows:. Click Burn to create the boot disk. To use this feature, you create a DNS entry that maps to one or more IP addresses used by the provisioning servers on the streaming network. In this case, you run the BDM.

Create Target VMs on Azure using the BDM boot disk you created, a cache disk of the size you need and connected to a subnet that has access to the provisioning servers. Manage the Target devices in Citrix Provisioning. You can manually add each target VM using the provisioning console or use the Import Wizard to bulk import manually provisioned VMs. Adding a Hosting Connection in Studio connects you to your resource location.

The provisioning Export Devices Wizard uses data from this hosting connection to assist it in creating a Broker Catalog. Click the Device Type to export. Click Next. When selecting Virtual Devices , the wizard displays the Host Resource screen which allows you to click the host or hypervisor.

For physical devices, the wizard skips to the Active Directory and Collection selection screen. The new secret has a validity of one day. The secret is also deleted at the end of running the Export Device Wizard. You can press the cancel button to abort if you think it is hung. If you cancel, you are taken back to the screen to generate or enter authentication information. Click the Active Directory domain and collections that you want to export.

Use the list to select the VDA version. Devices are required to register with the Delivery Controller referencing the machine catalog. All displayed devices are exported to a single Citrix Virtual Apps and Desktops catalog. You cannot select a device in this list. Click machine catalog preferences. If you are creating a catalog, specify the name and optionally include a description. Select Finish in the Summary screen to complete the wizard process.

Use the information in this section to update the Azure credentials through the Host Properties in the Citrix Provisioning console. In the contextual menu, click Properties. Ensure that the Type is displayed as Microsoft Azure for Azure host type. Click the Credentials tab. In the Citrix Provisioning Console, you can delete target VMs by individually selecting the devices from the Device Collections or Views , or delete the entire device collection. If any of the selected devices are active, an error appears.

If you select the devices individually, the Delete… option is not available. If you select the entire device collection and click Delete… , an error message is displayed. Verify that the target devices are not active. If they are active, shutdown the devices from the Citrix Provisioning console, and then try again. Give Azure some time to delete the VMs. If the VMs are still in the resource group, manually delete the VMs. You can check by running the following command:.

If the AD account is deleted from the Active Directory, but the AD record is present on the Citrix Provisioning device, the delete operation fails to find that account and displays an error. Check the AD users and computers and verify that account is present or not.

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