Microsoft safety scanner offline

I understand that you're having some issues right now, let us sort things out. Please try to perform the scan in safemode, by running the scan in safemode, the virus will be less likely to be able to interfere with the scan and your antivirus will have a better chance to remove any threats. Click the link below for the steps.

If in case the issue still persist in safemode, please boot your computer to normal boot and create a new user profile to check if the same issue will persist.

Here are the steps. Create a new user profile - We will try to create new user profile to check if the issue happens on all windows users on your computer or just isolated on the current profile that you're using. Open the command prompt with elevated access Administrator Access 2. Type the below command and hit enter every after command. Close the command prompt and switch to the new user. Check if the same issue occurs on the new user profile. Feel free to reach back if you need any further assistance.

Hope this help. Have a good day. Thank you. Alternatively, if Windows Defender determines that Microsoft Defender Offline needs to run, it will prompt the user on the endpoint.

The need to perform an offline scan will also be revealed in Microsoft Endpoint Manager if you're using it to manage your endpoints. Microsoft Defender Offline scans are indicated under Malware remediation status as Offline scan required. Microsoft Defender Offline notifications are configured in the same policy setting as other Microsoft Defender AV notifications. For more information about notifications in Windows Defender, see the Configure the notifications that appear on endpoints topic.

Before you use Microsoft Defender Offline, make sure you save any files and shut down running programs. The Microsoft Defender Offline scan takes about 15 minutes to run.

It will restart the endpoint when the scan is complete. The scan is performed outside of the usual Windows operating environment. The user interface will appear different to a normal scan performed by Windows Defender. The page will offer downloads for both architectures bit and Microsoft Safety Scanner is a scan tool designed to find and remove malware from Windows computers. Simply download it and run a scan to find malware and try to reverse changes made by identified threats.

Microsoft Safety Scanner. If the blue-screen error happens again, contact Microsoft Support. You'll be guided through the steps to create the removable media. Download the bit version. If you're not sure which version to download, see Is my PC running the bit or bit version of Windows?

Follow the prompts to boot from the drive containing this media. Protect yourself from malware and phishing. Microsoft security help and learning. Windows 10 Windows 8. Notes: Before you use Microsoft Defender Offline, make sure you save any open files and close all apps and programs. Need more help?